Shipping Policy

ItalianSmokes.com offers multiple shipping options to customers located in the USA or many other countries. We fulfill orders from our warehouses in the USA or, for certain products, by drop shipping directly from our suppliers. We usually ship most orders within two business days, but may occasionally require additional time due to extraordinary circumstances. Orders for certain products and shipments to international destinations may require up to two weeks before dispatching due to the increased paperwork required. You will receive an email as soon as your order ships. 

Delivery to the USA

Standard Shipping

Continental USA: usually 2-3 business days
Alaska, Hawaii, US Territories: usually 4-6 business days
AFO/FPO: depends on deployment

$9.95 for orders below $100
Free for orders $100 or above
Always free for ITAS Club Members and US Service Personnel to AFO/FPO

Express Shipping

3-Day Saver

1-3 business days
$9.95 standard fee plus $20 surcharge

Next-Day

1 business day
$9.95 standard fee plus $40 surcharge

Transit time estimates are based on the information we receive from carriers and on our experience. Actual delivery times may vary. ItalianSmokes.com is not responsible for any delivery delay after dispatching.

Government Restrictions

Certain tobacco products are not available for delivery to the USA due to new FDA Regulations. To learn more, please visit the Cigar Rights of America website and consider contacting your representatives in the US Congress and US Senate to help free cigars from Government over-reach.

Delivery to International Destinations

Standard International Shipping

All deliveries to international destinations are fulfilled with either USPS Priority Mail International or with express carriers such as Federal Express, UPS, and DHL. Different options may be available depending on the country of origin of the products purchased and the country of destination for the shipment. Delivery costs will be calculated and presented during checkout for all available shipping options.

Delivery time is usually 1-3 weeks and may vary significantly depending on of customs clearance process in the country of destination.

DDU

All orders destined to countries other than the USA are fulfilled in accordance to ICC Incoterms 2010 DDU (Delivered Duty Unpaid). The recipient is solely responsible for any and all costs for clearing customs and importing the products ordered. Such costs may be invoiced directly to the recipient by the carrier and/or local customs. Furthermore, the recipient is solely responsible for complying with applicable local laws in regards to the import and consumption of tobacco products. For more information, please see our Terms of Service.

Government Restrictions

Certain tobacco products are not available for delivery to the European Union, in accordance with the EU Tobacco Products Directive (2014/40/EU), nor to certain other countries, due to similar government restrictions. Furthermore, ItalianSmokes will not deliver any country subject to US trade sanctions or similar restrictions. For more information, please see our Terms of Service.


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