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FAQs

Why was my card rejected?

Your credit or debit card may be rejected by our payment processor for a number of reasons. First of all, you must ensure that your billing address provided is exactly as it appears on your card statement.

In addition, here are two frequent issues which might have occurred: 1) your card may be expired; 2) you may have reached or exceeded your daily or monthly limit on the card.

Of course, it's also possible that there was a technical glitch, either in our system or in the connection to your card issuing company. If the problems persist, please contact Customer Support at Live Chat

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